FREQUENTLY ASKED QUESTIONS
General Questions
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
What are my payment options?
We accept a variety of payment options including major credit cards, PayPal. For a full list of payment options, please scroll down to bottom of page to see all acceptable payment methods.
Do you ship internationally?
At this time, we do not ship internationally. We are currently focusing on serving customers in the United States and we hope to be able to offer international shipping in the future.
How long will it take for my order to arrive?
Our standard shipping times vary depending on the location of the customer and the availability of the product. You can find an estimated delivery date in your order confirmation email or by tracking your order online. If you have any questions or concerns about the delivery of your order, please contact our customer service department.
How do I track my order?
After your order has been processed, you will receive an email notification with order number. At the bottom of our website, click "Track Your Order". Enter email and tracking number to track your shipment. If you have any additional questions on your order, please feel free to contact customer support for additional assistance.
FREQUENTLY ASKED QUESTIONS
Comfort Cover™ Blanket
Can the grey throw blanket be safely machine washed and dried without any damage or shrinking?
Yes, the Comfort Cover blanket is designed to be machine washable and dryable without any damage or shrinking. You can safely clean it in your washing machine and dryer without worrying about compromising its quality or size.
What is the recommended washing instructions for the grey throw blanket to maintain its quality and softness?
Generally, you can wash it in cold or warm water with a mild detergent. Avoid using bleach or harsh chemicals. For drying, tumble dry on low heat.
Is the Comfort Cover blanket colorfast, ensuring that it won't fade or bleed during washing and drying cycles?
The Comfort Cover is colorfast, which means the color is resistant to fading or bleeding during washing and drying. You can feel confident that the vibrant grey shade will remain intact even after multiple wash cycles.
How often should I wash the Comfort Cover blanket, and are there any specific care tips to follow for long-lasting durability?
The frequency of washing the grey throw blanket depends on its usage and personal preference. As a general guideline, washing it every few weeks or when it becomes visibly dirty is recommended. To prolong its durability, avoid excessive washing. Additionally, always ensure that the blanket is completely dry before storing it to prevent mildew or odors.
Can the Comfort Cover blanket be tumble dried on a regular cycle, or is a delicate setting recommended for better results?
The Comfort Cover blanket can be tumble dried on a regular cycle, but using a delicate or low heat setting is recommended for better results. High heat may cause shrinkage or damage to the fabric. If you prefer air-drying, you can also lay it flat or hang it outdoors. Ensure it is completely dry before using or storing it to maintain its softness and shape.
FREQUENTLY ASKED QUESTIONS
Snuggle Buddy™ Blanket
What is the Snuggle Buddy Blanket made of, and how does its soft fiber contribute to its comfort and coziness as a throw blanket?
The Snuggle Buddy Blanket is made of a high-quality, soft fiber material that contributes to its exceptional comfort and coziness. The fibers are carefully chosen for their plushness and gentle touch, ensuring a delightful snuggling experience when used as a throw blanket.
Can the Snuggle Buddy Blanket be used as both a throw blanket and a blanket for sleeping? Is it suitable for year-round use?
Absolutely! The Snuggle Buddy Blanket is designed to serve both as a throw blanket and a blanket for sleeping. Its soft and comforting nature makes it perfect for cuddling up on the couch while watching a movie, as well as for covering yourself during a restful night's sleep. The blanket's versatility makes it suitable for year-round use, providing warmth in colder seasons and a lightweight, breathable feel in warmer weather.
Is the Snuggle Buddy Blanket easy to care for? Can it be machine washed, or does it require special care instructions?
Caring for the Snuggle Buddy Blanket is effortless. It is machine washable, allowing for convenient cleaning whenever needed. Simply toss it in the washing machine using a gentle cycle and mild detergent. With proper care, the Snuggle Buddy Blanket will maintain its softness and quality over time.
What are the dimensions of the Snuggle Buddy Blanket? Will it fit well as a throw blanket on a couch or bed, or is it more suitable for specific purposes?
The Snuggle Buddy Blanket comes in a generous size to ensure optimal coverage and comfort. While the exact dimensions may vary based on the specific model (and can be found on the product page), it is designed to fit well as a throw blanket for couches, armchairs, or beds. Its size allows you to snuggle up comfortably or drape it decoratively to enhance the ambiance of your living space.
Does the Snuggle Buddy Blanket come in different colors and patterns? Are there options to match various home decor styles and personal preferences?
Yes, the Snuggle Buddy Blanket offers a variety of colors that cater to different home decor styles and personal preferences. Explore the range of colors and patterns to find the perfect Snuggle Buddy Blanket that complements your style and enhances your living environment.
FREQUENTLY ASKED QUESTIONS
Dream Weaver™ Wool Yarn Blanket
How should I clean the Dream Weaver Wool Yarn Blanket?
The Dream Weaver Wool Yarn Blanket should be either hand washed or washed on a cold wash setting. It requires gentle care due to its delicate yarn.
Can I put the Dream Weaver Wool Yarn Blanket in the dryer?
Yes, you can dry the Dream Weaver Wool Yarn Blanket, but it should be dried on low heat to maintain its softness and integrity.
Is the Dream Weaver Wool Yarn Blanket suitable for sensitive skin?
Absolutely! The Dream Weaver Wool Yarn Blanket is made from extremely soft wool yarn, making it perfect for those with sensitive skin.
How can I maintain the softness of the Dream Weaver Wool Yarn Blanket?
To preserve its softness, it is recommended to follow the care instructions and avoid using harsh detergents or high heat during washing and drying.
Can the Dream Weaver Wool Yarn Blanket be used year-round?
Yes, the Dream Weaver Wool Yarn Blanket's delicate yet warm wool yarn makes it suitable for use throughout the year, providing comfort and coziness in any season.
FREQUENTLY ASKED QUESTIONS
Snooze Zone™ Mask
How effective is the Snooze Zone sleep mask in providing absolute blackout? Will it completely block out all light for a truly restful sleep experience?
The Snooze Zone sleep mask is designed to provide absolute blackout when used. It is crafted with high-quality materials and features a specially designed structure that effectively blocks out all light, allowing you to enjoy a truly restful sleep experience without any distractions.
Can the Snooze Zone sleep mask be machine washed without losing its shape or effectiveness? Are there any special care instructions to follow?
Yes, the Snooze Zone sleep mask is machine washable, making it convenient and easy to keep it clean. You can simply toss it in the washing machine using a gentle cycle and mild detergent. To maintain its shape and effectiveness.
What materials is the Snooze Zone sleep mask made of? Is it lightweight and comfortable to wear throughout the night?
The Snooze Zone sleep mask is made of lightweight and comfortable materials. It is carefully constructed to be soft against the skin, allowing for a soothing and pleasant sleep experience. The lightweight design ensures that you can wear it throughout the night without any discomfort or pressure.
Does the Snooze Zone sleep mask come in a variety of colors? Are there different options available to suit individual preferences and style?
Absolutely! The Snooze Zone sleep mask is available in a variety of colors, offering options to suit different preferences and styles. Whether you prefer a classic black, calming blue, elegant gray, or any other color that resonates with your personal taste, you can find a Snooze Zone sleep mask that matches your style and adds a touch of personal flair to your sleep routine. See product page for more details.
Is the Snooze Zone sleep mask adjustable for a customizable fit? Will it fit comfortably on different head sizes and shapes?
The Snooze Zone sleep mask is designed to be adjustable for a customizable fit. It features an adjustable strap that allows you to achieve a comfortable and secure fit, regardless of your head size or shape. The strap can be easily adjusted to ensure that the sleep mask stays in place throughout the night, maximizing its effectiveness and providing a snug fit tailored to your needs.
Questions Not Answered? Give us an Email.
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General Questions
For all general, product, wholesale or bulk purchasing questions, please contact our sales team: info@miviaco.com
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Returns & Refunds
For all website inquires, returns, or refund questions, please contract our customer support team: support@miviaco.com
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Shipping & Tracking
For all order, shipping, tracking and service questions, please contact our shipping department: